I’ve been contemplating the possible role of Facebook Public Profile pages as the primary hub for all consumer-facing social media efforts. Since Facebook can handle all media types used in social communication, and now has micro-blogging as well, it seems realistic.
Best Article on New Profile Pages – Mashable: New Facebook Pages: A Guide for Social Media Marketers
Facebook Resources
- How to Promote your Profile Page outside of Facebook.
- Profile Page Best Practice Guides:
- Public Figures (Celebrities / Athletes / Politicians / etc.)
- Music & Bands (Musicians / Songwriters / Bands / etc.)
- Communities (Non-Profits / Universities / Religion Organizations / etc.)
- Facebook Ad Guide (this information gets out of date quickly, but the basics are all correct in here.)
Relevant Research
- Nielsen Global Faces and Networked Places report on the global impact of social networking on marketing.
- Mashable Coverage: Social Networking More Popular than Email
- Mashable: 10 Smartest Brands on Social Media
Discussions of Brands on Facebook
- Measuring: Facebook Profile Page Statistics
- Replacing branded social networks: Mashable – Is a Facebook Page a Complete Social Media Strategy?
- Vanity URLs: Facebook Getting Serious About Vanity URLs (Michael Arrington)
- Community Guidelines: Facebook Group and Brand Page Best Practices (old, but useful information on guidelines)
Example Facebook Public Profile Pages
- An example of how different geographies can confuse a search, and how a small market can dominate by having more fans (Finland): MTV
- An example of a Page using the Graffiti app to let people draw on their page: MTV Boxes Tab
- Simple, global, infrequent but universal updates: Starbucks
- Retail – prominent coupon offer and Fan-only content: Sears
- Extensively re-creating an online service on Facebook and advertising it heavily: CareerBuilder
- Multi-page Strategy – Dell: Main Page (conversation), Dell Deals (promotion), Dell Social Media for Small Business (community), Dell Lounge (Entertainment)
| Twitter Usage/Growth | Twitter for Brands |
| TechCrunch – Twitter Mania | Custom backgrounds |
| McCain on Twitter | Best Twitter brands |
| Compete.com – Twitter Search | Twitter / Dell |
| Twitter brand sponsors (Advertising) |
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